Frequently Asked Questions

Orders and production

Is every item made to order?

Yes. Your garment is printed after your order is placed. Production usually takes 2–5 business days before shipping, although busy periods and product availability can extend that estimate.

Will I receive tracking?

Yes. A shipping confirmation with tracking is sent when the carrier receives your package.

Sizing and colors

How should I choose a size?

Review the sizing note and garment details on the individual product page before ordering. Fits vary between oversized tees, classic sweatshirts, hoodies, and youth garments.

Will the colors look exactly like my screen?

Screen settings and garment-dye variations can cause small differences. Lifestyle photographs show the intended overall look, while the product views help compare available garment colors.

Problems with an order

What if my item arrives damaged, defective, or misprinted?

Please contact us within 30 days of delivery. Include your order number, a description of the issue, and clear photos of the entire item and affected area so we can review a replacement or refund.

Can I exchange the wrong size or color?

Because each item is made to order, we cannot accept returns or exchanges for buyer’s remorse or an incorrectly selected size or color. Please check product details carefully before purchasing.